Beauty Studio Client FAQ

We recommend booking as early as possible - especially for weekends, holidays, and peak wedding/event seasons. However, you can submit a booking request 24/7 online, and our system will show you the earliest available dates and times in your service area.

In many cities, yes. If artists are available in your service area, you can often book same day or last minute. Submit the online form and our team will match you with the nearest qualified artist(s) and confirm as quickly as possible.

Absolutely. We regularly staff larger teams for bridal parties, events, and corporate bookings. When you complete your reservation, simply indicate how many hair and makeup services you need and for how many people. Our team will schedule the appropriate number of artists to keep your timeline on track.

If you need to update details (time, location, services, headcount), simply reply to your confirmation email, respond in your client portal or contact us through our Contact page. Our booking team will review your changes, confirm availability, and send an updated confirmation.

Yes. If you have a preferred artist, please include their name in the notes section of your booking form. We'll check their calendar first and confirm if they're available for your date and time. If they're not available, we'll recommend similar artists in your area.

We do offer local artist portfolios on our website under "Talent". Just click on the city to view local artists in your service area

Put the requested artist name in your online order form, and we'll confirm the artist availablity. In the event the requested artist is unavailable, we'll match you with a similar artist based on skill / style inspoiration. Updated portfolio selections will be sent to you to choose your next requested artist.

Please note: Our talent portfolios is a new launch to our website, so our agency is doing our best to publish all 1500 artist portfolios nationally. If you don't see a portfolio selection you like, please let us know and we can internally send you additional artist portfolios (that have yet to be published).

Once your reservation is submitted, our system notifies vetted artists in your service area who match your date, time, and service needs. Artists confirm their availability and interest, and our office assigns the artist(s) who best fit your booking and budget.

You'll then receive a confirmation email with your booking details and assigned artist information.

Yes. Beauty Studio works with a large network of professional, pre-vetted artists nationwide. Where required by state law, artists maintain appropriate licensing and insurance. We review portfolios, experience, and professionalism before they are invited into our network.

Yes. If you have a specific style in mind, mention it in your booking form and attach or link inspiration photos if possible. We can recommend artists whose portfolios align with your preferred look - such as natural glam, full glam, textured or curly styling, Hollywood waves, or commercial ready looks.

Our network is built with backup coverage in mind. If an artist has an emergency or becomes unavailable, our team immediately works to assign another qualified artist in your area, and we'll notify you of the change as soon as possible.

True emergencies are rare, but if they happen, our focus is always on providing you with reliable backup coverage and clear communication.

Beauty Studio provides on-location hair and makeup services for:

• Weddings & bridal parties
• Special events & celebrations
• Photoshoots & headshots
• TV, film & production
• Corporate events & conferences
• Editorial & commercial projects
• Men's grooming, teen & children's services
• Group bookings, touch-ups & all-day coverage

Our service rates are all-inclusive. Each booking includes a full, camera-ready application tailored to your preferences. Your artist will arrive on-site with a complete professional kit. All hair styling options, makeup applications, and faux lashes are included with every service.

Your look is fully customized based on your inspiration, personal style, and the occasion - no hidden add-ons for standard services.

While our standard service rates are all-inclusive, the following services may incur an additional fee:

• Clip-in extensions – placement and styling of client-provided clip-in extensions.
• Blowouts with hot tool styling – blowout services that include curling iron, flat iron, or other hot tool finishing.
• Early start appointments – appointments beginning before 8:00 AM.
• Late start appointments – appointments beginning after 8:00 PM.

Any applicable fees will be clearly displayed during the booking process or communicated by our team before you confirm.

Yes. Wedding trials can be booked through our Weddings / Events booking form. You can book hair, makeup, or both. Trials are typically scheduled in advance of your wedding date to finalize your look and preferences.

Yes. We provide age appropriate hair and makeup services for teens and children. When booking, simply indicate the number of services needed and the age range so we can assign the right artist and approach for your group.

Yes. Men's grooming can include light complexion evening, shine control, beard clean-up, and hair styling as needed for photos, on camera, or events. Mention this in your request so we can include it in your quote or booking.

Yes. You can add touch-ups, second looks, or extended all day coverage. For Weddings & Events, these options appear directly in the booking form. For Corporate & Production, we structure this as hourly, half-day, or full-day rates.

Many of our markets include artists with advanced skills such as SFX makeup, Hollywood glam waves, textured and curly styling, or blowouts. If you need a specific skill set, note this in your booking and upload any inspiration photos so we can match you appropriately.

Services within city limits include complimentary travel up to 15 miles from the city center. There is no additional travel charge for appointments within this radius.

For appointments located more than 15 miles outside of the city center, a travel fee will apply. The exact fee is calculated based on distance and will be clearly displayed during the booking process.

We're happy to accommodate custom travel appointments beyond our standard coverage area. Whether you're at a remote venue, a destination event, or simply outside city limits, our team can arrange artist travel to your location.

For a custom travel quote, please contact us through our Contact page with your appointment details and location, and we'll provide pricing and availability.

Gratuity is not included in your service rate. Tipping is entirely at the client's discretion and is never expected or required. If you'd like to show appreciation for exceptional service, tips can be provided directly to your artist(s) on location via cash or a personal digital payment method.

Parking fees are not included in your service rate. If your location charges for parking (such as a hotel, resort, or gated venue), the parking cost is reimbursed directly to the artist(s) on location. Please let your artist know about any parking arrangements or validation options when they arrive to help ensure a smooth start to your appointment.

Your booking total covers your selected services and any applicable travel fees. The following are handled separately and are not included in your booking total:

• Parking fees – reimbursed directly to your artist on location if applicable.
• Gratuity – optional and provided directly to your artist at your discretion.

Everything else - including your artist's professional kit, faux lashes, and standard travel within 15 miles - is included.

Most likely, yes. Beauty Studio is a national agency with coverage in 56+ city markets (and growing). You can search the nearest location to you on our Book Now page.

If your city isn't listed, we also offer custom travel. For custom travel quotes, contact a booking agent via our Contact page.

Services within city limits include complimentary travel up to 15 miles from the city center. For locations beyond this radius, a travel fee will apply based on distance. For Weddings & Events, any applicable travel fees are calculated automatically and shown during the booking process. For Corporate & Production, travel may be built into the custom quote based on the project scope and location.

Yes. Our artists routinely work in hotels, Airbnbs, venues, corporate offices, and production locations. If your location requires special instructions (parking, gate codes, security check-in, loading docks, etc.), please include those details in your booking so we can plan accordingly.

Minimums vary by city, date, and season. Any minimum service requirements for your selected date will be clearly shown on the Weddings / Events booking form when you choose your city and service type.

Yes. We specialize in large group bookings and can staff multiple artists to complete services within your timeline. When booking, indicate the total number of hair and makeup services needed and your ideal timing, and we'll build a schedule around that.

Yes. Early morning bookings are available in all markets. Appointments beginning before 8:00 AM may include an additional early start fee. Please contact a booking agent via our Contact page for a custom quote.

Yes. You can add touch-up time or a second look (for example, a different evening hairstyle) to your reservation. Your artist can stay through photos, ceremony, reception, outfit changes, or other key moments—just let us know your needs on the booking form.

In many cases, yes - especially in major markets. Submit an On-Set / Corporate request with your timing, location, and project details and we'll let you know quickly what coverage is possible.

For corporate and production work, we typically offer:

• Hourly rates – usually with a 2 hour minimum.
• Half-day rates - commonly around 4 hours of coverage.
• Full-day rates - commonly around 8 hours of coverage.

Your quote will be customized based on call times, number of talent, required looks, location, and any special requirements (such as multiple locations or pre-production styling).

Yes. If your venue or company requires a Certificate of Insurance or additional insured language, we can provide this upon request. Please mention it in your corporate inquiry so we can build it into the process and timeline.

Absolutely. We regularly staff teams for conferences, multi-day shoots, large events, and high volume projects. Share your schedule, headcount, and scope and we'll recommend the right team size and structure a quote around it.

All bookings are processed through our secure online checkout. We accept major credit and debit cards. For larger corporate projects, alternative payment arrangements may be available through invoicing, subject to approval.

Yes. A deposit is required to secure your reservation and block our artists' calendars for your date and time. The remaining balance is typically charged based on the payment schedule displayed when you book (for example, prior to the appointment date).

Payments are subject to Beauty Studio's cancellation policy, which is shown at checkout before you confirm. In many cases, payments are non-refundable but transferable to a future date if you need to reschedule within the allowed window.

Our policies vary slightly based on service type and market, but they are always clearly displayed during the online booking process. You'll see the exact cancellation and reschedule terms for your appointment before you submit payment and in your confirmation email.

Cancellation Policy

• Cancellations made less than 24 hours in advance for individual services or less than one week in advance for group services or holiday dates will incur a full charge.
• All deposits and payments are nonrefundable but may be transferred if changes are made within the allowed cancellation window.
• Payments remain as a credit on the client's account and can be applied to any available service area.
• Any changes made outside the cancellation window will result in a full charge for the canceled service.

Some peak dates, holidays, or very early start times (before 8:00 AM) and late start times (after 8:00 PM) may include additional fees. Please contact a booking agent via our Contact page for a custom quote.

General

• Your artist(s) have your contact info and will reach out upon arrival if they have questions (room, tower, etc.).
• Artists usually arrive close to the scheduled appointment time. No worries if you don't hear from them early!
• Please have all guests ready for services at the appointment start time.

Makeup

• Faces should be clean, dry, and ready for makeup application.
• Moisturizer is fine, but avoid layering products.
• Please communicate any allergies to your artist.
• If requesting specific products/brands, please have them available for your artist to use.

Hair

• Hair should be clean, dry, and brushed out.
• Pro Tip: Wash hair the night before if possible.
• No styling products or heat styling.
• Natural hair should be blown out/smoothed.

We also recommend having any inspiration photos ready to show your artist and ensuring there's a comfortable, well-lit space for the artist to set up.

Average timing is:

• Makeup: 45-60 minutes per person.
• Hair: 45-60 minutes per person.

Times can vary slightly based on the complexity of the look and the amount of hair. For larger groups, our team will build a schedule to keep everything running smoothly.

In most cases, washing your hair the night before your appointment works best. Very freshly washed hair can sometimes be more difficult to style, but your artist can advise based on your hair type and chosen look. If you've specifically booked a blowout, please have the hair washed and damp upon the artist arrival.

A small checklist:

• A clean area with a table or counter for products.
• A chair and access to an outlet, if possible.
• Good natural lighting or a well-lit room (our artists may also bring additional lighting).
• Any accessories, veils, or hairpieces you'd like incorporated into the look.

Yes. Many of our artists are experienced with styling clip-ins and other extensions. Please bring them brushed and ready to apply. Clip-in extension placement and styling may incur an additional fee, which will be communicated during the booking process.

Absolutely. Inspiration photos are very helpful. Your artist will use them as a guide and adapt the look to your features, skin tone, hair type, and event needs so it's both flattering and achievable.

Our artists use professional grade products that perform well both in person and on camera. If you have allergies, sensitivities, or specific ingredient concerns, please let us know when booking and remind your artist on the day of your appointment so they can choose or adjust products accordingly.

Yes. If you prefer to use your own skincare, foundation, or other items, your artist is usually happy to incorporate them into the service. Please place them out and discuss your preferences at the start of the appointment.

Gratuity is not included in your service rate. Tipping is entirely at the client's discretion and is never expected or required. If you'd like to show appreciation for exceptional service, tips can be provided directly to your artist(s) on location via cash or a personal digital payment method.

Yes. Beauty Studio carries professional liability insurance, and we can provide documentation or Certificates of Insurance (COIs) for venues and corporate partners when requested in advance.

Yes. Once your booking is confirmed, you'll receive a detailed confirmation email that includes your date, time, location, services, and any notes relevant to your appointment. We recommend reviewing it carefully and saving it for easy reference.

If you expect to be late, please contact us or your artist (through the channel provided in your confirmation) as soon as possible. Your artist will do their best to accommodate, but late arrivals may shorten the service time in order to keep the day on schedule—especially for wedding parties and corporate events with hard deadlines.