Support

Frequently Asked Questions

Everything you need to know about booking Beauty Studio

Booking & Services
What is Beauty Studio?
Beauty Studio is a national hair and makeup agency. We hand-match professional artists to your event and send them directly to you - at your home, hotel, venue, or on set. Our network spans 3,500+ vetted artists across 120+ markets nationwide.
What services do you offer?
On-location hair and makeup for weddings, private events, corporate gatherings, conferences and keynotes, red carpet and galas, editorial and fashion, film and television production, on-set work, and men's grooming.
Do you come to me?
Yes. Every booking is mobile - your artist travels to your location, whether that is a hotel room, private residence, office, venue, or set.
What areas do you serve?
We operate in 120+ markets across the country, with headquarters in Las Vegas. If you do not see your city, reach out - our network is always expanding.
How do I book?
For weddings, events, and individual services you can book online in a few minutes. For corporate, production, or larger multi-artist bookings, connect with a booking director who will coordinate every detail for you.
How far in advance should I book?
The sooner the better - popular dates and markets fill quickly. Reservations made less than 12 hours in advance are not guaranteed; for urgent same-day requests, email contact@beautystudioinc.com before reserving.
How are artists chosen for my booking?
Every artist is hand-selected based on your service needs, style, and location - never auto-assigned. Our coordinators review each booking personally.
Pricing & Payment
How much do services cost?
Pricing varies by service, location, and the size of your party. You will see clear pricing when you book online, or a director can prepare a custom quote for events and productions.
Is a deposit required?
Yes. A $50 deposit reserves your booking. Deposits are nonrefundable but may be transferred if changes are made within our cancellation window (see below).
Is gratuity included?
Gratuity is not included in service rates. Standard gratuity is 20%, though the amount is always your choice.
Are there travel or parking fees?
Travel to your location is included. In some cases a parking fee set by your hotel or venue may apply - check with your venue directly for specifics.
Do you charge for early or late appointments?
Reservations starting before 8 AM or after 8 PM include a Before/After Hours Fee of $35-$55, confirmed by email after your reservation.
Weddings, Events & Production
Can you handle large bridal parties and groups?
Absolutely. We regularly staff multiple artists for weddings, bridal parties, and large events so everyone is camera-ready on time.
Do you offer bridal trials?
Many of our bridal artists offer trials - let your coordinator know and we will arrange one with your matched artist ahead of your date.
What happens if my artist cannot make it?

Our backup guarantee means that if anything comes up, we coordinate a replacement artist from our nationwide network so your booking stays covered. Every artist in our network is required to notify us as early as possible so we have time to arrange coverage.

In the rare event of a same-day emergency, such as sudden illness, where the notice we receive is too short for a replacement artist to travel to you and complete your service before your ready-by time, a replacement may not be possible. If that happens, your service is refunded in full and a service credit is added to your account, and our team keeps working to find coverage until your ready-by time.

For weddings and other events that cannot be rescheduled, we recommend booking an earlier start time, which gives us the widest possible window to place a replacement if one is ever needed.

Do you work corporate events and on-set productions?
Yes. We support corporate gatherings, conferences, brand campaigns, press, and film and television production - including multi-day and multi-city work - through a dedicated booking director.
Cancellations & Modifications
What is your cancellation and modification policy?
Cancellations made less than 48 hours in advance for individual services - or less than one week in advance for group services or holiday dates - will incur a full charge. All deposits and payments are nonrefundable but may be transferred if changes are made within the allowed cancellation window. Payments remain as a credit on the client's account and can be applied to any available service area. Any changes made outside the cancellation window will result in a full charge for the canceled service.
How do I cancel or change my booking?
Email contact@beautystudioinc.com with your reservation details. Changes made within the allowed window can be transferred to a credit on your account; changes outside the window are charged in full. For your protection, we cannot process cancellations by phone or text.
For Artists
I'm a hair or makeup artist - how do I join?
We are always looking for top talent. Apply through the Beauty Studio Pro app to build your profile and get matched to work in your market. See Artist Submissions.
Are your artists licensed and insured?
Yes - our services are 100% licensed and insured.

Still have questions?

Our team is here to help you plan.

Contact Us Book Online